Plans & Checkout

Plans is where you buy a QuickBox Pro license. You choose how many servers the license covers, choose monthly, yearly or lifetime billing, and finish in a checkout dialog where coupons and site credits come off the price before you pay.

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Sidebar

Plans (under Subscription & Billing)

Address

/dashboard/plans

Who sees it

Every signed-in customer

What you will see on the Plans page

From top to bottom:

1. The header. The title is Plans and the line under it reads “Compare plans and choose how many servers you need.” During maintenance a Maintenance notice appears here, and new purchases are paused until it clears.
2. The price band. One readout per fact that applies right now. A cell only appears when it applies.
3. Your current plan. Your active licenses, so you can see what you already own before you buy more.
4. A sale notice. Shown only while a sale is running.
5. Choose a plan. The plan type and billing cycle switches and the server-count cards.
6. Your selection. The panel on the right that names the choice and holds the buy button.
7. Need help choosing? A link to the Discord community.

The price band readouts are:

Under Your current plan each license shows its plan name and masked key, its status, how many servers it uses out of the number it allows, and when it renews or ends. It is the same row you see on the Overview and Licenses pages. At most three rows show. Select Manage licenses, or View all with your license count when there are more than three, to open the Licenses page. With no license yet, the section says “No license yet. Choose a plan below to activate your first server.”

Choose a plan

1. Open Plans in the sidebar, under Subscription & Billing.
2. If both subscriptions and lifetime licenses are on sale, a Plan type switch shows Subscription and Lifetime. Pick one. If only one kind is on sale, the switch is replaced by a plain label.
3. For subscriptions, pick Monthly or Yearly in the Billing cycle switch. The yearly cards add “save” with a percentage against paying monthly.
4. Select a card. The first card is selected when the page opens. Each card is one server count, such as 1, 2 or 5 servers, with its price, what each server works out to, and tags:
   • Most popular marks the server count highlighted as the popular choice.
   • Sale marks a card whose price is reduced. The regular price shows crossed out beside the sale price.
5. Read the Your selection panel. It lists the plan, the price, the price per server, how it is billed, and any sale or yearly saving.
6. Select Select plan for a subscription or Get lifetime access for a lifetime license.

Below the cards, a line reminds you “Each plan you buy is a new license on your account.” Lifetime cards add “Pay once, own it, no recurring fees.”

When the page is narrow (under about 900 pixels of content), the panel sits below the cards. Once you pick a card, a bar pinned to the bottom of the screen repeats the plan, the price and the same buy button while the panel’s own button is out of view.

The panel also lists what every plan includes, and a lifetime selection adds “No recurring fees, ever”. Open Rewards Center in the panel opens the Rewards page, where points become coupons and credits.

The checkout dialog

Selecting the buy button opens Complete your purchase. The header shows the server count and billing (Monthly, Yearly or Lifetime) on the left and the price on the right.

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Add a coupon

1. Select Have a coupon? to open it.
2. Type the code in Enter coupon code and select Apply. The button reads “Checking…” while the code is verified.
3. A valid code shows “Applied” with the code and the amount taken off. Use Update to try another code or Remove to clear it.
4. An invalid or ineligible code shows the reason in red, or “Enter a coupon code” when the box is empty.

A coupon applies to the first payment of a subscription. Renewals are charged at the regular price, less your credits.

Use site credits

1. Select Have credits to burn? to open it. The row already shows “Available” with your balance.
2. If you have credits, they are switched on for you and filled in up to the order total. Clear Enable to keep them, or type a different amount in Credits to apply, in dollars.
3. Select Use max to apply as much as the order total and your balance allow.

An amount above your balance or the order total shows “Amount exceeds available credits or order total”. For a subscription, credits come off the first payment, and also come off every renewal while Auto-apply credits to renewals is on in Preferences. Your card or PayPal is charged only the remainder. Paying by card with credits needs a saved card.

Under both rows, the summary lists Subtotal, Coupon, Credits and Total due now. A line at the bottom, “Need to convert points first?”, points you to the Rewards page.

Choose how to pay

Under Choose your preferred payment method you see the total again and two rows.

If you have both a card and a PayPal account saved and you are buying a subscription, a line above the rows reads “Your choice sets the renewal method for this subscription.” Whatever you pick here is what pays that subscription’s renewals. See Payment Methods.

Select Cancel to close the dialog without buying anything.

What happens when you pay

If you close PayPal without approving, you return to Plans with “PayPal checkout was canceled. No charges were made.”

When coupons and credits cover everything

• Lifetime license. The dialog shows Nothing to pay. Either row finishes the order without taking a payment, and the license is issued straight away.
• Subscription, with credits covering the first payment. The dialog shows First payment covered: “Your discounts cover the first payment, so PayPal is not charged for it.” The Stripe row is switched off with “Cards cannot be used when credits bring the first payment to $0”. Choose PayPal to finish.

Troubleshooting a purchase

Frequently asked

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