In this article, we aim to provide you with the necessary information about the login screen before you get into the dashboard. Sign In Page This is the standard login screen. Here you can sign in using the username and password you generated after installing QuickBox Pro. If you have...
Author: jeells102
Why I’m not upgrading my configuration
Over the past week, I've been thinking about whether I should update my rig. With all of the new processors out, and with AMD clearly smashing it with their products, I thought about moving my dedicated to an AMD server. However, when comparing Apples to Apples, my decision quickly changed....
My Personal Setup – An Update
So if you've been following our blogs for a while, you will know that I've shared my personal setup using QuickBox and over the course of this past year, it has dramatically changed and is now something I'm really proud of. Now, I can't take any credit for this, just...
RClone FAQs
RClone User availability .MU. This is a multi-user application. Can be installed by any user in the RClone Access group. Location and Port InformationCLI UsageArticles Install Location MergerFS mount/home/${username}/rclone/gmedia/ Google Drive/home/${username}/rclone/gdrive/ RClone cache/home/${username}/rclone/cache/Config Location/home/${username}/.config/rclone/Nginx LocationN/AService Location MergerFS/etc/systemd/system/home-${username}-rclone-gmedia.mount RClone/etc/systemd/system/rclone@${username}.servicePortN/A ### INSTALL qb install rclone ${username} ### UNINSTALL qb remove rclone ${username} ### REINSTALL qb reinstall rclone...
Why Speaking with a Manager won’t actually help you
So we've all seen the memes. We all know the classic phrase of "Can I speak with your manager please?" when working in customer services. Straight away, let me tell you secret. 9/10 times the manager you will be speaking with won't actually know anything about what you want to...
“I didn’t brake my TV” – Faulty vs Damage – Tech Support Stories Part 3
"You need to tell me how I broke my TV because I do not accept that it has been damaged" This is the common response to when customers try and pull a fast one on a retailer who knows their stuff. It's a common thing that happens when customers who...
Stories from a Technical Support Adviser – Part 2
Here's another story to tell about a customer who believed that they had a faulty item when in fact, they simply didn't know what to do. A customer calls through who had purchased a brand new iPhone 11 Pro Max. They were really excited to have the latest flagship phone,...
Happy Birthday JMSolo!
To the man that started it all, to the man who does the development of QuickBox Pro, and to the man that pays my bills (yes I have bills to pay), everyone at QuickBox would like to say Happy Birthday to JMSolo! Now, Mr Solo didn't specify which day his...
Quarantine Lock down Fun! Every Sunday
In these trying times, I am sure that there is a lot of people who are struggling dealing with being in the same place all of the time and being near family constantly too. These are trying times indeed and so we at QuickBox want to try and make things...
Stories from a Technical Support Adviser – Part 1
In real life, I work as a Technical Support Adviser for a major UK retailer supporting customers with their computers, laptops, mobile phones (cell phones for you Americans) and other technology items. I advise on how to use these products, what might have gone wrong, and how to get them...